Media Summary: The challenges of communicating, establishing, and How to inform a client about confidentiality policies and the CHW's obligation to report certain behaviors to authorities. Accepting silence as a natural part of conversations with clients.
Setting Professional Boundaries Faculty Interview Foundations - Detailed Analysis & Overview
The challenges of communicating, establishing, and How to inform a client about confidentiality policies and the CHW's obligation to report certain behaviors to authorities. Accepting silence as a natural part of conversations with clients. How a warm welcome helps to build rapport with a new client. The advantages of working with clients using a "strength-based" approach. The problem with giving advice to clients.
The importance of supporting a client to establish their own priorities. The importance of learning how to provide and receive constructive feedback in a Instructor Abby Rincon describes the importance of cultural humility for CHW success with clients. The value for CHWs of speaking less, and observing and listening more. A CHW who talks too much rather than listening. Key aspects for developing your own client-centered practice.
